Shipping policy
Shipping Policy — Namaste Nook
Namaste Nook ships physical merchandise from Florida. We aim to process and ship orders promptly while taking care to package each item appropriately.
Processing Time
Most orders are prepared for shipment within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays may begin processing on the next business day.
During busy periods, markets, holidays, or unusually high order volume, processing may take slightly longer.
Shipping Rates
Shipping charges are calculated or displayed at checkout based on the available shipping options for your order.
Namaste Nook may offer free standard shipping on qualifying U.S. orders of $50 or more, subject to the terms shown at checkout.
Delivery Times
Estimated delivery times shown at checkout are provided by the shipping carrier and are not guaranteed unless expressly stated.
Carrier delays, severe weather, service disruptions, incorrect addresses, or other circumstances outside our reasonable control may affect delivery times.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping address, contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee changes once an order has been processed or transferred to the carrier.
Tracking
When tracking is available, tracking information will be provided after the order ships.
Please allow time for the carrier’s tracking system to update after a shipping label is created.
Lost, Delayed, or Missing Packages
If tracking shows an unusual delay or your package appears to be missing, please contact us so we can help review the shipment.
Once a package has been delivered to the address provided at checkout, responsibility for the package generally transfers to the recipient, subject to applicable law and any carrier claim process.
Damaged Shipments
If your order arrives damaged, please contact us promptly and retain the product and packaging. Photographs of the item, shipping container, and shipping label may be requested so we can evaluate the issue and, when appropriate, assist with a carrier claim or replacement.
Multiple Items
When practical, items in the same order may be shipped together. In some circumstances, an order may arrive in more than one package.
International Shipping
International shipping is not currently offered unless specifically made available at checkout.
Returns
Shipping costs related to returns are governed by our Return and Refund Policy.
Questions
For shipping questions, please use the contact information provided on our website.